Privacy Policy

Last updated: September 14, 2026

Trust Pavers & Outdoors ("Trust Pavers", "we", "us") is a hardscaping and paving contractor based in Jacksonville, Florida. This policy explains what information we collect from customers and website visitors, how we use it, and the choices you have.

Information we collect

Contact details you give us: name, phone number, e-mail address and project address, whether you call or text our business number, fill out the form on our website, or share them with our staff during a consultation. Project details: descriptions, measurements, photos and notes about the work you ask us to quote. Call and message records: when you call or text our business number we keep a log of the call or message (including transcripts or summaries produced by our phone assistant) so we can follow up on your request. Website usage: basic technical information (browser, pages visited) collected by our website host.

How we use it

We use your information only to run our business with you: to answer your questions, schedule and confirm consultations, prepare and send estimates and invoices, perform and document the work, and provide customer support.

Text messaging (SMS)

If you text our business number, ask us for a text confirmation, or give us your mobile number and agree to receive texts, we may send you SMS messages about your project and appointments (for example consultation confirmations and reminders, replies to your questions, and notices that your estimate is ready). Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP; reply HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for service providers acting on our behalf to deliver the messages.

Sharing

We do not sell your personal information. We share it only with service providers that help us operate (for example our phone and messaging provider, our estimating and invoicing software, and our payment processor), only as needed to provide those services, or when required by law.

Retention and security

We keep customer records for as long as needed to serve you and to meet our legal and accounting obligations, and we take reasonable measures to protect them.

Your choices

You can ask us to correct or delete your information, or to stop contacting you, at any time by e-mailing info@trustpavers.com or calling (904) 846-0162.

Contact

Trust Pavers & Outdoors, Jacksonville, FL 32222. Phone (904) 846-0162. E-mail info@trustpavers.com. SMS terms: https://www.trustpavers.com/sms-terms